You have the right to return an item within 10 calendar days from the day of receipt of your order, for the following reasons:
1) The product is different from the one you ordered
2) The product is in a size that does not fit you
3) The product is defective
4) You want to change for personal reasons
In case you want to return a product, please contact the online store that is responsible at email@example.com or at +302130342525, stating your order number, the product or products you want to change and the reason for their change. Changes to the product will not be accepted unless you contact the relevant department of the online store. The shipping costs of the return are for the customer. An exception is defective products or an error when ordering through the fault of the store.
We only accept returns of products that are not worn and have their labels still attached. Returned products that look soiled, worn, folded out, threaded fabrics, makeup stains, and so on, will not be accepted. You must take the necessary measures to ensure that the returned goods arrive in exceptional conditions.
To avoid your own inconvenience, we recommend that you carefully check the condition of the products and the intact packaging, in order to identify any defects during the delivery of your order. If you find a defect, you must contact us the same day or the next business day.
The address for returns is as follows:
Mummys Boy Friend
Haimanta 32, Athens, 152 34,
For hygiene reasons, our company does not accept returns on earrings. All products returned to our company's warehouses are subject to detailed quality control.
Changes in discount or offer items do not change after the discounts and offers expire.
In case you buy a product on offer we can not refund your money, but you can replace it with a different product (products).
Returns are also not accepted for offer products (for example, BUY 1 + 1 FREE, Get 2 for half price, etc.)
Purchases made with a gift card, coupons or sent as gifts can be exchanged for other products but cannot be redeemed for cash.
Returns take about 7 days to complete.
Returned products are your responsibility until you deliver them. Make sure that they are properly packaged and that they cannot be damaged during transport. Return shipping is the responsibility of the customer.